Landing

I stayed in a few of their apartments. They are all well-equipped, nice units with modern quality furniture. The app is good, and the prices are on point for what they are offering. Good responsive customer support. Really glad I discovered this.

Love working with Landing, Lindsey G. was extremely helpful! We are grateful for the partnership with this corporation and look forward to continuing on!

Beautiful apartments. Well furnished. Great business model for consultants on-the-go. The company is in an initial growth stage where they are building out their support staff and processes as their customer base increases.

Horible experience all around - avoid at any cost! - I paid $297 for a parking spot, but wasn't provided any information about how to get to it - After trying to troubleshoot this issue for 2h 0:10-2:10 at night their off-hours emergency support (which is just one person) told me there's nothing they can to and I should find street parking myself for this night - Their support agent (Chase Van Derrick) next day wasn't helpful either, frequently ignoring my inquiries and denying their issues - I had to go through the property manageement and resolve the situation myself - The way Landing support works is that you're stuck with your Area Manager (who in my case was a college grad, 2 month with the company) that wouldn't even share their supervisor contacts. Landing just doesn't care about your experience or feedback - Ah, and the apartment info was outdated - wrong wifi password and such - but it's the least of my problems right now

How I wish we would have read some reviews before attempting to work with Landing. Similar to other guest, we arranged for housing months in advance. 5 weeks before our move date we were told the apartment we booked and paid for didn’t want to work with a 3 month lease (even though Landing’s website made this offer with no limitations). So after frantically rebooking with another property, we were feeling much better. Until the day before our move when we were told that they had to cancel our booking. The property had done a background check and it came back with all sorts of faulty “criminal charges” for my husband (he has a very generic name and all of them were wrongly attached to his name). The property had informed the Landing 3 days prior that this was probably a mistake and that we should dispute the charges so that we could continue to work together...however instead of allowing us this courtesy, Landing just flat out cancelled our housing and waited until the day before we were moving to inform us. The only way I got any information was by calling the property we had “booked” directly. They said that this was their first time dealing with Landing and that from their end they were very unimpressed and frustrated with the lack of communication. Don’t waste your time. They are unreliable. Their marketing is beautiful and they suck you in with great expectations, but they don’t deliver.