Ryder System, Inc.
Ryder provides industry-leading commercial fleet leasing, short-term truck rental, and dedicated maintenance solutions for businesses across the Greater Boston, Massachusetts area. From light-duty cargo vans and straight box trucks to heavy-duty tractor-trailers, Ryder enables enterprises to scale logistics operations seamlessly without capital strain. Offering modern fleet telematics, tailored preventive maintenance plans, and flexible contract structures, the Boston facility ensures local and regional supply chains remain reliable, efficient, and fully compliant with DOT regulations.
Enterprise Base Rate
Verified Client Feedback
4 (76 Reviews)"Ryder System, Inc. generally delivers exceptional customer service, clean vehicles, and reliable last-minute assistance that saves clients from rental emergencies. However, some customers note occasional inconsistencies in the mechanical quality of rented trucks."
Excellent service—top-notch attention. Very clear and very easy to understand. Thank you.
Great service every time Anything I need they take care of me
Hot or miss. Russian roulette if you get a brand new truck or total junk. No golden middle. You rent 2 trucks: one will be brand new and second will be with no breaks, or no power or vibration or anything else.
Where is the 10 stars button??? I very rarely leave reviews except when the service is just simply over the top. It was the end of the month and I had a full day of moving and a crew of guys ready to help us with finishing moving out of our factory before we incurred another month's rent. I had a truck reserved with Budget after numerous attempts calling over weeks with no answer from the local branch. Then finally I was able to make a reservation with Budget days prior only to find that when I showed up to pickup the truck they didn't have a truck for me and they didn't even call to let me know they were overbooked by 12 trucks!! I immediately pulled off the side of the road and frantically called and everyone was booked solid. Then just as I was about to give up, I called Ryder and spoke with Taylor who was AWESOME! He found me a truck just 5 minutes from where I was parked and at a really reasonable rate. He even called ahead to the branch and they had it ready for me for a quick and easy pickup. The truck was 1 year old in perfect condition and super clean. I was impressed by how thorough their COVID policies were. The Ryder team and Taylor truly saved the day! Thank you!!!!! You've just earned a customer for life!
Our Ryder truck rental experience was fabulous! Cassie kindly took our phone calls multiple times before arrival, followed by Sean and Jerry who took great care of us at the front desk and helped us get set up in the truck. Great customer service - I would certainly recommend them for your truck rentals!
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