Pixel Machinery
boston, MA • It Hardware
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Pixel Machinery is a Managed Service Provider (MSP) based in Boston, MA, offering enterprise-level IT expertise to a diverse client base including emerging companies, large enterprises, government, education, and healthcare sectors. They specialize in eliminating IT friction by providing comprehensive services such as cybersecurity, compliance, digital transformation, and robust IT infrastructure solutions. Their offerings include expert support for device onboarding and offboarding, ensuring security and regulatory adherence. Pixel Machinery assists clients with smooth migrations, business continuity, and the implementation of modern cloud-based IT stacks like Google Workspace, Zoom, Box, and Okta for Single Sign-On. They manage both hardware and software, providing dedicated helpdesk support and tailored solutions that adapt to client growth. The company emphasizes personalized client relationships, proactive communication, and a stable team of experienced professionals, offering budget-friendly, transparent pricing with modest up-front costs.
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Google Review Sentiment & Client Excerpts
“Clients consistently commend Pixel Machinery for their highly responsive and knowledgeable team, providing expert IT support, cybersecurity, and tailored solutions that significantly improve systems and ensure business continuity. They are frequently praised for their personalized client relationships, transparent pricing, and ability to adapt to diverse business needs, making them a highly recommended MSP.”
We've worked with Pixel since 2020 when we launched our small business in the middle of a pandemic. They have been one of the best vendors we've ever worked with. The team is extremely knowledgeable and responsive. Working with them has led to lots of improved systems and great deals on a lot of the software we use. It's great peace of mind to know we have Pixel in our corner if any tech issues come up. For what you get working with them it's a fantastic value. They've also introduced us to other vendors who have been wonderful for our business. Would HIGHLY recommend working with Pixel if you have the opportunity.
I’ve had the pleasure of working with Pixel many times across shared customers, and I am always happy to recommend them. Being a managed IT provider is hard, especially in a remote landscape, and finding a good managed IT provider is even harder. Throughout my time as a consultant I’ve worked with many different managed IT providers and none have compared to the services Pixel provides. Vlad and Rob are also great to work with and bring innovative ideas to hard problems.
Prime has partnered with Pixel Machinery for years now and continues to be impressed with its level of customer service and support. They are prompt with responding to tickets and available to answer questions via Slack. I also appreciate my monthly meetings to review our goals, priorities, and lift up any concerns if they arise so that they can be quickly resolved.
We transitioned to Pixel Machinery as our Managed Service Provider about 6 years ago after being constantly frustrated by the service we had been receiving. Pixel provided guidance on both selection and implementation of a modern cloud based IT stack (in our case, google workspace, zoom, box, okta for SSO, etc), and continue to provide strong helpdesk support to our full team. They are responsive to both big picture questions and troubleshooting the little but painful annoyances that crop up. They do a great job managing both our hardware and software. Highly recommended!
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