SpireTech
clackamas, OR • It Hardware
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SpireTech delivers comprehensive managed IT services and cybersecurity solutions to small and mid-sized businesses in the Portland metro area and surrounding regions. Established in 1993, they offer 24/7 IT support, data backup, disaster recovery, AI services, and Microsoft 365 management. SpireTech specializes in supporting professional services firms, including property management, architecture, accounting, law, and engineering, alongside nonprofits. Their approach emphasizes proactive monitoring, rapid threat response, and personalized technical assistance from US-based employees, ensuring secure and efficient IT operations for clients across various sectors.
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Google Review Sentiment & Client Excerpts
“SpireTech receives high praise for its responsive, patient, and knowledgeable IT support, consistently resolving technical issues for clients. However, some potential clients have experienced challenges with initial sales scheduling and accessing detailed technical information for specialized services like AI automation.”
had a schedule meeting with the company which company failed to keep. when i called to inquire about their ai automation services again couldn't get anyone technical on the phone. asked for another scheduled call with the company just to be told they dont have the capacity to schedule a sales call. from the looks of things this is proxy company that is likely outsourcing everything to overseas with a virtual receptionist service. their website specify AI automation services but no clear specifics are provided on website or via phone.
Super good. Very patiently help me to download and install more than 10 open-source softwires. The who process took more than 2 hours. I really appreciate!
Excellent support and wide scope of knowledge. Great to have an ear to bounce ideas off of in addition to the technical support on a daily basis. Saved our bacon as we moved admin off-site during COVID. Update 3/2023: Still fantastic and ever-expanding their expertise! Even as they have grown the daily support team is knowledgeable and efficient. I wish all my vendors, consultants, and other software tech support were this awesome and efficient to work with.
Ryan is a good tech and helped me through the hell known as laptop sudden death. I really appreciated that he made sure I was TOTALLY up and running before sending me back into the universe. Huge kudos and thank you!
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