Systel Business Equipment
fayetteville, NC • It Hardware
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Systel Business Equipment, established in 1981, is a business technology and copier service provider headquartered in Fayetteville, North Carolina. The company has expanded from a copier sales and service focus to offer a full suite of business technology solutions across North Carolina and parts of South Carolina, Georgia, Tennessee, and Virginia. Systel's offerings include managed print and copier services, IT and cybersecurity solutions, unified communications, business phone systems, document management, workflow automation, and production print and wide-format solutions. As an independent, family-owned business with over 250 employees, Systel prioritizes dependable service, strong customer relationships, and long-term partnerships. They provide streamlined access to technology solutions for public sector and enterprise organizations through various state, federal, and cooperative purchasing agreements. Systel guarantees 98% uptime, offers quarterly account reviews, preventative maintenance, and backup machines to ensure business continuity and client satisfaction.
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North Carolina It Hardware Standards
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Google Review Sentiment & Client Excerpts
“Systel receives strong positive feedback for its dedicated sales team, particularly Claudia Bowers, who is consistently praised for her professionalism and responsiveness in managing client accounts and resolving issues. However, one client reported a negative experience with a different sales representative, citing an overly aggressive and argumentative demeanor.”
Had a sales rep Ash Fields cold call at my office for a second time. He was very pushy and demanding to my staff and when asked to leave the premises, he got argumentative and things became heated. That's not the way to do business. I would not recommend this company's services when their staff behave like that.
Our sales rep Claudia Bowers is warm, friendly, and professional. It's been a pleasure working with her!
Our sales rep Claudia Bowers has always been top notch taking care of our accounts. The staff at the Charlotte branch has always been extremely accommodating each time I have visited. Lawrence has helped with a couple of technical issues that have arisen. All the locations that service our offices across the state of NC have been quick responding, and have taken care of any issues we have had ASAP. I would definitely recommend Systel for any copier/printer needs.
We have been with Systel for years. Our sales rep Claudia Bowers is excellent, honest, and an overall pleasure to work with. She stays involved making sure all our printing/copier needs are always met.
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