Protek IT
chicago, IL • It Hardware
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Protek IT offers managed IT services and IT project support for small to midsize businesses in Chicago, Illinois. Established in 2002, the company provides a full suite of IT solutions including help desk support, cybersecurity, and strategic IT consulting. Their ProCare 360 plans cover day-to-day IT operations, user onboarding/offboarding, Microsoft 365 management, and robust security measures like EDR and identity threat detection. Protek IT emphasizes a personalized approach, assigning dedicated senior technicians and account managers to each client, ensuring familiarity with their specific setup and personnel. Quarterly reviews are conducted to assess IT health, plan hardware refreshes, and address security gaps. The company serves businesses with 10 to 250 users, focusing on long-term partnerships and proactive problem-solving to minimize downtime and enhance operational efficiency. They are recognized as a 2026 MSP to Watch by MSP 501.
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Google Review Sentiment & Client Excerpts
“Protek IT consistently delivers outstanding and reliable IT services, characterized by quick response times, expert problem-solving, and exceptional customer care. Customers highly recommend them for their professionalism and ability to resolve complex issues efficiently.”
We have been working with Protek-IT for over a decade, and they have consistently provided outstanding service. They respond quickly, resolve issues efficiently, and always take the time to answer questions and explain things clearly. When you call, a real person in Chicago answers the phone — someone who is always kind, patient, and helpful. Every technician we’ve worked with has shown incredible professionalism and what seems like endless patience. We truly appreciate their support and highly recommend them.
Protek is very responsive. It is very easy to set up a time for them to work on your computer. They are very knowledgeable in all aspects of computers and they always solve every issue that comes up. I am very happy with their services.
We have had relied on Protek-IT for many years to look after our servers health. They did a great job. Our server recently turned 10 years old and they recommended a replacement. We got an honest price and their tech Greg did a great job with its replacement. Happy to have a piece of mind for the next decade.
We have been with Protek for about 2 years, and I couldn't be more impressed with the service they provide. They are incredibly responsive, reliable, and truly care about their customers. Anytime we've had an issue, their team has been quick to respond and resolve it efficiently. It's clear that they take pride in their work, ensuring that our systems are always up and running smoothly. Their expertise in computer support is top-notch, and they consistently go above and beyond to meet our needs. If you're looking for a dependable and dedicated IT partner, I highly recommend Protek.
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