PC Helper Team

PC Helper Team saved me from a very serious security breach, and I cannot recommend them highly enough. On July 14, I suddenly couldn’t log in to my credit union’s app. At the same time, I saw notifications about verification emails from my credit union — but those emails didn’t appear in my Gmail app. When I called the credit union, they informed me that someone had attempted to add a fraudulent external account from Green Dot Bank. As they put it, “The credit union determined this was suspicious activity and restricted online access to my account.” No money was taken, but they required me to create a new email address and have all my devices checked for malware before restoring access. I first visited another technician who was pleasant but whose investigation didn’t leave me confident. So I sought a second opinion — and that’s when I found PC Helper Team. Soroush returned my call within ten minutes and invited me to their Westwood Blvd office. Hector checked my iPhone immediately and confirmed it was clean, then kept my iPad and computer for a deeper analysis. Within a day or two, Soroush contacted me with the real cause of the breach: I had unknowingly clicked on a fake Evite invitation that led to a fake Google verification page. I entered my Google credentials without noticing the red “Dangerous” warning or the incorrect web address. It looked like a legitimate Evite link — and even with my banking background and years of training, I fell for it. PC Helper also discovered that the perpetrator accessed my American Airlines AAdvantage account and converted 20,000 miles into Lululemon gift cards. Thankfully, it wasn’t worse. What sets PC Helper apart is that they didn’t just diagnose the problem — they explained exactly what happened, walked me through securing my accounts, and gave me clear instructions to prevent future attacks. As I wrote in my notes, “Because they found what actually happened and provided detailed instructions… I am able to sleep at night.” Thank you, Soroush and Hector. Your professionalism, thoroughness, and kindness made all the difference.

I had the pleasure of doing business with Soroush at PC Helper Team. I came to him with a laptop that wouldn’t charge and I desperately needed fixed. He took the time to diagnose the issue with my machine and handled it care. He also charged me a fair price for what ended up being a very tedious fix. I would highly recommend PC Helper Team for any laptop repair needs!

My iPhone 14 had Not Been charging properly for months. I finally took it with Héctor who was very friendly and attentive and got my phone charging like New. I should have come a long time ago. Highly recommend.

PCHelperTeam has been incredible to work with, and I want to specifically highlight the exceptional service provided by Soroush and his team. They handled several major projects for my accounting firm, and the experience was flawless from start to finish. First, they set up a secure, fully optimized server environment tailored specifically for our workflow. They configured everything to integrate seamlessly with Lacerte, ensuring that our tax software runs smoothly, securely, and without the performance hiccups we were experiencing before. Second, Hector and Soroush optimized both our hardware and software across the office. They went through each workstation, cleaned up inefficiencies, and made sure our systems were performing at their best—faster boot times, quicker software response, and overall smoother operation. They also set up a new Dell XPS laptop for me, and this part really stood out. Instead of giving me a generic Windows install, they built a curated, streamlined Windows operating system that included exactly what my accounting firm needs and nothing unnecessary. The device runs exceptionally fast and feels like it was designed specifically for my workflow. On top of all of this, they took cybersecurity extremely seriously. They encrypted all my devices and configured a safe, professionally secured server with strong protections. The peace of mind knowing my client data is protected to accounting-industry standards is priceless. Hector and Soroush were not only knowledgeable, but also patient, clear in their explanations, and genuinely focused on doing things the right way—not just the fast way. Their expertise and professionalism make them stand out in the IT service world. If you’re looking for reliable, highly skilled tech support—especially for a business environment—PCHelperTeam is the best you’ll find. I can’t recommend them enough.