it hardware in NY

Milton from Superior Office Solutions was an absolute pleasure to work with. He was incredibly personable, kind, and patient, and he made our support call feel easy and stress-free. He took care of every issue we had in under an hour. As he worked, he explained what he was doing, answered all of my questions, and reassured me throughout the process. His knowledge and professionalism really stood out, and I felt completely supported from start to finish. Overall, Milton provided truly exceptional service. 10/10 and highly recommended.

SOS Tech Isaiah provided excellent service. He was professional, knowledgeable, and completed everything that was needed in a timely manner. He was very helpful throughout the process, and I appreciate his hard work.

David helped me out. I had a really important project at the last minute and he brought it all together and it was really really great. I totally trust him to pull things off and do a great job. The workers who came to the event were really professional really helpful and went out of their way to make sure that everything went smoothly.

I've rented twice now from EGADs and everything went perfectly both times. The first time I rented a Mac Studio and the second time a MacBook Pro. Both times the customer service was fantastic. They even worked with my husband to allow him to pick up the laptop a day early due to bad weather moving in. Both times I used the systems for production of Keynote decks for ultra-wide presentations that were very high resolution and had lots of video and they held up great. I highly recommend them for your business rental needs.

Luis was outstanding. I reached out for help with Adobe and my cloud desktop, and he responded in under five minutes. Within about fifteen minutes, he had everything diagnosed, fixed, and running perfectly. He explained what he was doing as he went, kept things simple, and made the whole process stress‑free. I really appreciate how fast and professional he was. Highly recommend Luis for anyone who needs quick, reliable support.

I had an excellent experience working with Sam at InnerPC. Sam is exceptional, very thoughtful in his approach, and consistently demonstrates a high level of professionalism and technical expertise. He takes the time to thoroughly investigate issues, clearly explain solutions, and ensure that every concern is fully addressed. What stands out most is InnerPC's commitment to customer satisfaction. He never rushes through a support call and always makes sure everything is working properly and that I am completely satisfied before ending the conversation. His dedication, attention to detail, and willingness to go above and beyond reflect the outstanding level of service provided by InnerPC. I highly recommend InnerPC, and especially Sam, to anyone looking for reliable, knowledgeable, and customer-focused IT support.

Rented a laptop for a weekend, I received it right on time. Laptop was good for what was needed, and the return process was easy. All while being pretty well priced. I was honestly a little skeptical because I'm all the way in Texas, but it presented no issue for shipping. Would highly recommend!

I have had occasion to rent projectors from Rentech a few times over the past several years. Each time, I really appreciate the friendly and gracious service I receive. Their rates are reasonable and rentals are shipped with expediency and care. Rentech makes what could be a difficult process pleasantly easy.

I recently migrated my high traffic project to Metanet. The transfer went fast and smooth. I was impressed with such an excellent server performance at a great price! When I needed to fix certain things, the tech support team was able to help out quickly. These guys are amazing!

Metanet provides top-notch data center, colocation, and cloud services with reliable security. Excellent customer support and flexible solutions for businesses. A worth the investment for the quality. Highly recommend for comprehensive IT solutions.

We’ve rented laptops multiple times from Vernon Computer Source, and the experience has always been outstanding—especially thanks to Conway! He’s incredibly reliable, professional, and knowledgeable. Every time we’ve needed equipment, Conway has gone above and beyond to make sure we had exactly what we needed, delivered on time, and configured correctly. His expertise makes the entire process seamless, and you can tell he truly cares about the customer experience. If you’re looking for top-tier service and dependable technology rentals, ask for Conway. Highly recommended!

We rented two iPad Pro's for a business conference. We got great products and excellent service. Conway is super helpful and kind.

Lenny and his crew are the actual best. They had exactly the equipment we were looking for and had a very reasonable quote. Delivery was right on time, and setup was super smooth. Excellent service, equipment, and communication. I cannot recommend this company highly enough.

The most amazing crew of A/V professionals! Big Apple A/V is my go to for large events and small events - Lenny and his entire team are absolutely amazing - so easy to work with, so so knowledgeable about all A/V, and are incredibly kind. I can’t recommend them enough!

The copiers they rent to us were amazing ,as well as the services which include and I.T guy ,who helped us with all connections for the meeting .

Good 👍

I've been in IT System Administration for 30+ years now and CloudWalks has hands down the best support I have ever experienced. It doesn't matter the day of the week or time of day, I've e-mailed them at 3am on a Sunday, and I've never waited more than 2-3 minutes to get a response from them and it's never taken more than 10 minutes to get a resolution.

We use their service to host our company's QB files so we can work from wherever we might be. It works perfectly and the customer service is super fast and friendly.

Wow…this company truly is amazing. I called them in a Friday and they came out same day to assess what I needed and I had them come back on Monday. Ali and Raed worked tirelessly to make this project a success. They are really good guys who are hard working and honest. I would give them a 10 star if I could. I will definitely use them again. Good jobs guys.

Equipment Rentals Of America is truly one of a kind. Raid, Ali, and Javier are true professionals. They respond quickly, are incredibly accommodating, and consistently go above and beyond to help their customers. While most equipment rental companies struggle to answer the phone in a timely manner—or sometimes don’t answer at all—these guys make customer service a top priority. From the first call to equipment pickup and return, the entire process was smooth, professional, and hassle-free. Their equipment is well-maintained, their pricing is fair, and their team genuinely cares about helping customers succeed. It’s rare to find a company that combines professionalism, reliability, and outstanding customer service at this level. If you’re looking for an equipment rental company you can count on, Equipment Rentals Of America should be at the top of your list. Highly recommended, and I’ll definitely be doing business with them again.

Great experience and efficient process. It’s nice knowing a working reliable tech option is available when I need it for an event. I’ve used fello twice now and had a great experience both times. Will keep using!

We have used Fello for four years now for our largest corporate event, and have always been very pleased with our experience. Their associates are incredibly prompt in their responses, helpful in their guidance, and very available to talk through the best options for what we need. The shipments always arrive on time, always perfectly fulfilled, and the ease of shipping it back makes this whole experience so easy. Definitely recommend!

We had a great experience working with Computer Rents on our latest project! Esther was extremely helpful and took care of our rental in a very timely matter, which was much appreciated as we were working within a tight timeline. I would highly recommend them for any electronic rental needs! Thank you!

The Computer Rents team have never failed me. Always so prompt and kind and help me with any project I got. Thank you Computer Rents!

Randy, Kristen & Tony were all incredibly kind and professional from start to finish and they were far more affordable than their competitors. However, the company ships via UPS with the expectation that it will arrive the day before and if you miss that shipment for any reason, UPS will not redeliver or hold at a facility for you. In my case, I cannot receive my rental equipment until 2 hours after my events ends. Randy & Tony were very sympathetic, but unfortunately, the rental contract apparently states I have no options for refund. So I'm out a couple of hundred bucks with no alternatives or solutions for my event except a very sincere apology. I write this to state excellent employees, sucky contract and delivery.

We rented android phones to run admin software for our fundraising event and Mark made everything so easy!! The rental was so smooth, the phones worked great, and they give you everything you need for an easy return process. Will definitely use them again when tech needs arise.

MCG has been an absolute game-changer for our company’s IT. Their team is incredibly knowledgeable, responsive, and proactive — always one step ahead in keeping our systems running smoothly. Whether it’s troubleshooting, upgrades, or cybersecurity, they handle everything with professionalism and precision. They’re not just problem solvers — they’re true partners who genuinely care about our success. I can’t recommend MCG highly enough for any business looking for reliable, top-tier IT support.

MCG has been our trusted IT managed services partner since 2018, providing us with excellent remote support and keeping our operations running smoothly, even during the pandemic. Their well-organized team, clear responsibilities, and robust ticket management system ensure timely responses and effective follow-through on all issues. We appreciate their talented engineers who tackle complex challenges and help us plan our technical architecture. MCG's guidance in cybersecurity, server maintenance, networking, telephony, and user training has been invaluable to our business.

I've wanted to make this review some time after I got the product. It's been 6 months and all I could say is that it surpassed my expectations. The computer was just as described (not hidden details or malfunctions), of course it has it's aesthetic details but none I haven't seen before buying the product. The shipping was relatively fast and the computer works perfectly. Such a great price for a great computer, feels and works like new honestly. Note: The photos are from the computer at this time.

I am absolutely delighted with my experience. The shop answered my questions before the sale. They honestly described the unit’s cosmetic condition. They shipped quickly (I received the next day!). They installed what appears to be a virtually new battery. The next time I need a personal or business laptop, they will be on my short list.

I rented a PA for a weekend party and the service and price was great. Paul was super responsive and answered my questions quickly. The pickup and return was easy.

great staff and easy to get to location if you take an Uber, it will take longer if you take the bus..Paul Montiero is a great guy and understands customer service.

Great customer service, friendly staff. We really enjoyed renting with Lightbulb and will be back in the future!

Best rental store in Philly. Online process is super simple and they get back to you fast. Staff is always friendly when picking up and dropping off , some of the nicest people you will meet !

Excellent experience has equipment we needed last minute

Breakfast pretty good

VPS performance was decent, but my experience with PureVoltage support was disappointing. Responses felt rude and dismissive, especially when I reported unresolved technical issues. Support should be professional and helpful, even when the customer has repeated questions.

One TERRIBLE email thread from a "Senior Finance Manager" turned my feelings of this company from good to HORRIBLE. PV had very a very good deal for a VPS - $45/year for great specs. I initially bought one, then bought another because I had several sites and needed the capacity and performance. I emailed in to them asking if they still had this deal as I was considering adding a 3rd box and was met with Tuck, a great employee here who I had dealt with a few times before and was always professional. He advised me that while they no longer had the specific $45/yr deal, they did have a $75/yr deal that I may be interested in. I ended up not needing the 3rd VPS, but inquired whether or not I could consolidate the two original VPS' into the $75/yr deal VPS. This is when things went down-hill VERY fast. I should note, that my initial question of this may have been confusing as I said something along the lines of "Can I consolidate both VPS plans into one and credit the account" - This was poor phrasing on my part - So that was indeed a mistake on my end. However, this email was responded to by someone named Mickey, a "Senior Finance Manager". To say that Mickey's response to my email was not only rude it was extremely condescending would be an understatement. Mickey literally had the nerve to tell me that it was basically my fault that I chose not to get the $75/yr deal -- Here is the quotes from the email I received, simple asking if I could consolidate to VPS' into one: "That will not be possible. You had the opportunity to purchase rhe 16 GB version earlier, but chose not to. If you would like the 16 GB version, you will need to order it and cancel your existing services. No prorated refund will be provided." I was LITERALLY being blamed for not signing up for this offer. I responded to Mickey's email and pointed out the condescension and rudeness in his email and that it was very much uncalled for. You simply NEVER blame a customer. That is Customer Service 101. After my reply, I received another rude and condescending email, again from Mickey. I then replied again and pointed out the same and advised that they were lucky that I had not left a negative review on TrustPilot at this point due to the professionalism shown by Tuck (who I mentioned at the top of this review). After my reply, I quickly received two automated emails stating that my hosting services would be cancelled and not eligible for renewal at the end of their date (~10 months from now). Then I received a manual email from Mickey advised me of the same and that our relationship would be terminated due to MY behavior. *** MY *** behavior. Simply standing up for myself as a customer. Mickey gave me the choice of finishing out the ~10 months or taking a pro-rated refund for each VPS. At first I chose the option to stay with PV, however after much consideration, I decided to migrate to a different host for fear of retaliation. I was very much afraid that PV would sabotage what was on my VPS'. During this whole process, someone named Jean-Noel chimed in on the email conversation and advised me that Mickey's emails were deemed appropriate. Ultimately, Tuck handled the rest of the situation professionally. I had migrated everything to a new hos, advised Tuck that I was done utilizing their services and I was ready for a refund. I did indeed receive my refunds as promised. As a last mic-drop moment, I ran Mickey's emails through three different AI platforms. I phrased each one differently and attached the emails to the platforms. Each concluded that Mickey's handling of the situation was not professional at all and the communications were in-deed condescending and rude. I think the entire team of PV would benefits from hiring a third-party customer service learning agency. They really need some training on that front. Needless to say, I am not HAPPILY paying a few bucks more a year to be with a provider who actually values their customers and who offers top notch customer service. My ultimate advice - STAY AWAY FROM PURE VOLTAGE