It Hardware in Austin, TX

IT GOAT is the best! I’ve had to call twice for 2 separate issues and both times they were both patient and knowledgeable! James G. even waited on the phone with me to make sure I could get logged in ok. I appreciated that so very much!

Highly Recommend. James G was very expeditious, professional and patient as he and the team resolved a lot of my requests.

Austin Technology Group has been a breath of fresh air to work with. My company is located off of Burnet, we are by no means printer experts and this family owned business has made our lives significantly easier. They install, provide support and they do it all! Natália has been my main point of contact since the beginning, she’s exceptional at delivering, communicating, supporting and is very knowledgeable. Highly recommend

I had contacted a few companies in regard to leasing a printer. ATG got to me the quickest and gave me the best rate. They were so friendly. The tech who delivered the printer and the tech who came out to set up all our computers were such a pleasure to work with. Our school and office are so happy!

Brielle, Clint, Ryan, and the entire Server At Work team have been great to work with. We frequently coordinate with them in support of a mutual client, and they are consistently responsive, helpful, and willing to provide the information and assistance we need. Whether assisting with equipment installations, major projects, or day-to-day issues, their team can always be counted on to help keep things moving. Thank you to everyone at SAW for your continued support!

Ryan was concise yet informative. Had several options to help me fix the problem. Had already communicated with my boss prior to calling me, as some of the solutions involved upgrades. Appreciated the clear and useful information and communication.

Needed help with our Wi-Fi installation at the new house. Anthony was quick to respond and provide advice over the phone. He came to the house within the week and helped me resolve wiring issues that I would not have been able to fix on my own. Set up the house for Wi-Fi and patiently walked me and my wife through details on working the system plus other suggestions for electronics in the home. Anthony was very respectful and we would not hesitate to reach out to him again for other needed services on the home.

Cloud IT Niagara was able to run the cables from my tv and cable box thru my living room wall creating a sleek and clean appearance! They also relocated my internet modem and router that Spectrum installed to the tv. They are now tucked away in a different room which aids in the overall appearance of our simplified tv console. I can’t believe how beautiful the space looks now!

UBEO has done a great job! During a deployment of over 90 enterprise printers and scanners to business. UBEO had a technician at every location, network configurations were taken care of, scan to email was in place and if there was any assistance needed post installation, they were just a phone call away. They have the account and technical support in place to truly support you. Also, the Lexmark devices we are utilizing have been excellent. I would definitely recommend UBEO to a friend :)

Always have quick responses from Mikayla. She confirms services or supplies needed and lets me know when to expect either. Our service technician, Steven, comes every two months to maintain our equipment. His quick work means that we hardly have any down time. He keeps us up to date on what our machine needs and when we need to update parts.

I have purchased dozens of systems from Discount PC and I could not speak highly enough of them. April is the most amazing, kind and helpful account rep I have ever had the chance to work with. She has helped me provide better service to my clients more than any other working relationship in the past. The devices that they have provided for us are refurbished, but are always in perfect condition and look brand new. The prices are always an incredible value for the hardware provided. Also worth mentioning, the care they put into ensuring the hardware shipping safely is awesome. So many layers of bubble wrap! Please do yourself a favor and buy your next computer needs from Discount PC.

I have worked with a incredible woman named April! She randomly called at a time of need of purchasing some computers for our Roofing company! We are 6 laptops in and 2 of them I asked for some customization! So far we have only had one laptop the batterie just had enough, emailed them and they sent me a new one and no trouble since! The customer services they provide is simply amazing! I would highly recommend to anyone who is looking for some laptops and don't want to break the bank!

Best money a small business can spend! James is very pleasant and extremely skilled. In a flash upon a timely arrival, he had my computer up and running. Since then, I am impressed with his callback response. My business is very important and I am more than pleased to finally have IT support. Thanks so much!

My computer suddenly quit working properly. I had a friend that recently had a great experience, tell me to try out Nerds in a Flash. I made an appointment online and their communication was fantastic from that point on. James came to my remote location and fixed the problem. He explained everything in detail and pricing was fair. I'm back up and running. Thank you James and the Nerd in a Flash team! Update 10/25/23- I received an notice that it had been a year. I made a appointment for the annual cleanup. James came back and cleaned up my computer. He was able to remove unused apps and items that were slowing it down. Thanks!

David and Cameron helped so much. My MacBook was giving me the biggest headache with all the issues I was having trying to download stuff on it, but both of those guys helped so much and were super patient.

This place managed to be unhelpful, understocked, and overpriced all at once. That’s a rare kind of talent.

Will and Richard were incredible. My iPad was fully locked out and even Apple support couldn’t help me reset it remotely, but these two handled everything quickly and professionally. They were super nice, efficient, and made the whole process stress‑free. Truly appreciate their help!!

Quoted $100 and a 2 day wait for a firmware update that was free at the Apple Store (without AppleCare) and took 15 minutes. I get it’s a profit deal but come on… And at the very least they must have known that kind of basic software update is free through Apple directly (given they’re a licensed repair shop and do this all day) so wouldn’t have killed then to volunteer that information. I imagine they regularly take advantage of older or less technically savvy people if this is any indication. Significantly more expensive and 10x as long, not sure what the upside is to dealing with them at all. I have no idea what they’re doing there and I suspect they don’t either